Frequently Asked Questions
Everything you need to know about your 99Customized experience.
How do I customize my fashion items?
Simply select your preferred product, click the 'Customize' button, and use our intuitive design tool to upload images, add text, or choose patterns before adding to your cart.
What is the typical shipping timeframe?
Since each item is custom-made, production takes 3-5 business days. Once shipped, standard delivery typically takes 7-12 business days depending on your location.
Can I return a customized product?
Because our products are made-to-order specifically for you, we only accept returns if the item arrives damaged or if there is a manufacturing defect. Please contact our support team within 14 days of delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
How do I ensure I choose the right size?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Are the materials used high quality?
At 99Customized, we prioritize quality. We use premium cotton blends and high-grade printing technology to ensure your custom designs remain vibrant even after multiple washes.